Working at Cherry Lodge
6 Manningford Road, Birmingham, B14 5LD
Operated by Care First Class (UK) Limited
46 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"A permanent staff team and supportive manager create a positive culture, but medicines safety issues and basic activities need improvement."
Safety & Risk
4/10
!
The monitoring and recording of some medicines was identified as an area for some improvement... we found 3 bottles of medicine, that should have been recorded in a register, had not been added. We also found 1 bottle of medicine had been opened... that should have been disposed of... and was last administered to the person.
Staff Culture
6/10
✓
Staff told us they felt well supported by the provider and the management team... One staff member said, We have great staff, work together well, always communicating. We understand each other.
Staffing Levels
7/10
✓
people received care from a permanent staff team and there had been no use of agency staff. During our site visits, we found there was enough staff on duty to support people in a timely manner. Call bells were answered promptly and the staff were organised in their duties around the home.
Training & Dev
5/10
!
Overall, staff had received appropriate training to support them in their roles; with the exception of training for sepsis which was immediately addressed by the registered manager.
Management
6/10
✓
Everyone we spoke with knew who the registered manager was and spoke very highly of them. Staff described the registered manager as approachable, helpful, supportive and staff felt valued by them.
Programmes
4/10
!
Most people and their relatives felt that the activities and stimulation in the service had improved although there were some people that said the activities were the same and they were bored. There were pictures of people enjoying birthday celebrations and cultural awareness events.
Points to consider
Medication records miss some items and one outdated medicine was given to a person, so safety checks are not fully reliable yet.
we found 3 bottles of medicine, that should have been recorded in a register, had not been added. We also found 1 bottle of medicine had been opened on 25 November 2024 that should have been disposed of in February 2025 and was last administered to the person on 11 April 2025.
Activities are basic like cultural events and exercises, but some people still feel bored so shifts are mostly routine care.
Most people and their relatives felt that the activities and stimulation in the service had improved although there were some people that said the activities were the same and they were bored.
Only standard training with gaps like sepsis training that was fixed after the inspection, no specialist courses mentioned.
staff had received appropriate training to support them in their roles; with the exception of training for sepsis which was immediately addressed by the registered manager.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews