Working at Cherry Garth

Enough staff on shift but lots of empty permanent jobs mean they rely on agency workers who sometimes arrive late.

There was a large number of staff vacancies for permanent roles. The service used agency workers to fill shifts. We observed agency workers sometimes arrive late to shift

Staff morale has got better but still needs work as some feel not listened to or acted on.

Staff morale had improved, however some staff still felt they were not always listened to or that their feedback was not always acted on.

Some medication safety issues remain like staff picking up dropped pills to give and fridge temperatures not recorded right.

We saw staff drop a medicine on the floor and pick it up and administer it to the person... the documented temperatures for one of the fridges recorded by staff did not match the actual thermostat reading on the fridge.