Last updated: 10 February 2026
"Approachable management fosters a supportive culture and robust medicines management, but agency staff use and basic training hold it back."
The management of people's medicines was robust
Staff we spoke with described an improved workplace culture, expressed they were encouraged to develop their knowledge and skills and that there was increased support from the management
We observed during the inspection there were sufficient staff to attend to people's needs
The majority of staff had completed training in fire safety, health and safety, infection control, food hygiene, MCA and DoLS, safeguarding and chemical safety
She (the registered manager) is a lovely lady. Very approachable and listens. I think she runs a good ship
People had access to social stimulation and participated in the local community
Staffing is adequate but ongoing recruitment for care workers and nurses means some agency staff are used
ongoing recruitment for care workers and registered nurses was underway... there was some use of agency nurses
Only standard mandatory training with no specialist courses or funded qualifications mentioned
The majority of staff had completed training in fire safety, health and safety, infection control, food hygiene, MCA and DoLS, safeguarding and chemical safety
Activities are regular with a coordinator but basic like bingo, painting and outings with no specialist programmes
I like the bingo and piano. I like to paint... There was increased access on going out to the local community
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp