Last updated: 10 February 2026
"Staff enjoy a family-like culture and feel supported by approachable managers, but staff gaps covered by managers or sister home staff and basic activities hold it back."
2022 inspection: The procedures we saw staff following during the inspection were appropriate and reflected the latest guidance. We were assured... on PPE, cleaning, testing
Per 2019 comprehensive inspection: 'We [staff] care, we really do. We are a good team... Everyone is like family... I really enjoy coming to work'
Per 2019 comprehensive inspection: There were sufficient numbers of staff available to keep people safe... 'There always seems to be enough staff.'
Per 2019 comprehensive inspection: Staff had completed a range of training... 'We get lots of training and the [training manager] has a really good approach'
Per 2019 comprehensive inspection: People and their relatives felt the management team were open, approachable and supportive. Staff: 'The manager is approachable and will listen to suggestions'
Per 2019 comprehensive inspection: People had access to a range of activities. These included crafts, games, quizzes and music. An activities co-ordinator was employed
Staff numbers are enough to meet needs and answer call bells quickly, but gaps are covered by managers or staff from the sister home.
Short term staff absences were covered by a member of the management team, existing staff members or staff members from a neighbouring home also run by the provider.
Activities are basic like crafts, games, quizzes and music with one coordinator, so the job lacks specialist or creative programmes.
People had access to a range of activities. These included crafts, games, quizzes and music. An activities co-ordinator was employed
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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