Last updated: 10 February 2026
"Staff are positive about new management changes and consistent staffing with good team morale, but training lacks specialist courses and activities need a dedicated coordinator."
Where accidents or incidents had occurred, action was taken to reduce the chance of re-occurrence and any learning was shared with the staff team.
Staff said they worked together as a team and morale is good.
Rotas demonstrated staffing levels were maintained and people were being supported by a consistent staff team. Agency staff were not used.
Records viewed showed staff were up to date with their training.
Staff were positive about the changes made since the new registered manager started. Comments included, “It’s a nice place, I’m loving it.” “Staff now have input into the care plans,”
We saw people participating in a range of activities such as going out for bubble tea and shopping and enjoying listening to music together.
Training covers basics like safeguarding and medicines but no specialist courses or funded qualifications to build skills.
Staff told us they received training and supervision appropriate for their role. Records viewed showed staff were up to date with their training.
Activities are simple outings like shopping and walking groups with no dedicated coordinator or special programmes to vary the day.
There are lots of activities now and people get out more including in the evening. We have started a walking group, which people are enjoying, and we are looking to start swimming too.
AI Generated
Last inspected: August 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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