Working at Cheney House
Rectory Lane, Banbury, OX17 2NZ
Operated by Regal Care Trading Ltd
34 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Approachable leadership inspires staff confidence and safety practices are robust, but agency staff pressure permanents and pull activity workers into care duties."
Safety & Risk
7/10
✓
Per 2022 IPC inspection: Robust infection prevention with assured practices on PPE, testing, cleaning, vaccinations; per 2018: good safeguarding, safe medicines, incident learning.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: The content of staff meeting minutes demonstrated a positive, open culture.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: Sufficient numbers of staff were available to meet people's needs, but some agency staff led to permanent staff under greater pressure.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received training relevant to their roles, induction, and regular supervision meetings.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff were confident in the registered manager's leadership and said they found them to be approachable and friendly.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Dedicated activity person organised varied programme including intergenerational visits, entertainers, baking, community outings.
Points to consider
Staffing is adequate but some agency workers put extra pressure on permanent staff and the activity person has to help with care.
some people and relatives commented that at times when some agency staff worked at the service, the permanent staff seemed under greater pressure to meet their needs... the activity person having to also cover personal care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2020
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews