Last updated: 9 February 2026
"Staff feel valued and proud with a strong team culture and approachable managers, but activities lack a dedicated coordinator and staffing relies on other homes for cover."
Staff had received training in safeguarding people and knew how to identify abuse and how to report any concerns... People we spoke were confident in the staff managing and administering their medicines.
Staff told us they worked well as a team and had good communication on all levels. All staff we spoke with told us they felt a sense of pride and felt listened to and valued.
The deputy manager confirmed they were fully staffed, and should any staff take unplanned leave, such as sickness, they had staff support from the provider's other service, who could provide staff that people knew. 'Staffing on the day depends on what is happening. Staff do the hours to fit with people's activities'.
Staff felt the training they had received was useful and related to the people they cared for... the registered manager encouraged them to develop their knowledge and said, 'They give you the opportunity to progress'.
Staff told us that those in a management role were approachable and regularly visible in the home. All staff we spoke with told us they felt a sense of pride and felt listened to and valued by the provider's organisation.
People had been involved in many activities such as charity work, laying a wreath for Remembrance Day and visiting local attractions... newsletters... reminding people of future events such as pantomimes, clubs and theatre trips.
Staffing is good and flexible for a small home, but cover for sickness comes from staff at other homes rather than a fully self-contained team.
should any staff take unplanned leave, such as sickness, they had staff support from the provider's other service, who could provide staff that people knew.
Activities include outings, clubs and hobbies support, but no dedicated coordinator or specialist therapeutic approaches to add variety beyond routine care.
People were supported to maintain their interests and hobbies... newsletters in the communal area which reminded people of future events such as pantomimes, clubs and theatre trips.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp