Working at Chelmsford Care Centre Ltd

No permanent manager in place yet, even though a new one has applied to register.

Although the service did not have a registered manager in post at the time, a newly appointed manager had submitted their application to the Care Quality Commission (CQC).

Staffing is adequate but relies on agency workers regularly for one-to-one care.

Although the service regularly used agency staff to support individuals requiring one-to-one care, the manager worked to maintain continuity by consistently using the same agency personnel.

Only basic activities like walks, games, and music mentioned, no dedicated coordinator or special programmes to add variety to the role.

People were supported to engage in meaningful activities and had access to a range of daily organised events... such as going for walks, watching TV, playing a game, and listening to music.