Last updated: 10 February 2026
"Staff get strong training in an open supportive culture with an approachable manager, but staffing lacks long-term stability details and activities feel routine."
We were assured that the provider was using PPE effectively and safely... infection prevention and control policy was up to date. Per 2021 targeted inspection; safeguarding training, safe medicines, incidents analysed. Per 2018.
Staff were positive about the culture being open, transparent and supportive... registered manager was approachable and supportive and acted on suggestions made. Per 2018 comprehensive inspection.
There were sufficient numbers of experienced staff... People, relatives and staff told us they thought there was enough staff deployed to meet people's needs in a timely manner. Per 2018 comprehensive inspection.
Staff were suitably trained... training matrix showed a range of training including condition specific... supported to gain qualifications... regular one-to-one supervision and annual appraisals. Per 2018 comprehensive inspection.
There was a registered manager in post who people and staff knew and liked. Everyone felt that the registered manager was approachable and staff told us that they were supportive. Per 2018 comprehensive inspection.
The service had a programme of activities... activities coordinators... art sessions, crosswords, nail care, sensory activities, one to one sessions... pet therapy, musical events. Per 2018 comprehensive inspection.
Staffing is adequate with enough staff to respond quickly to buzzers, but no details on staff staying long-term or agency cover.
People, relatives and staff told us they thought there was enough staff deployed to meet people's needs in a timely manner. Per 2018 comprehensive inspection.
There are regular activities like pet therapy and arts run by a coordinator, but nothing specialist or innovative to vary the work.
comprehensive programme of activities regularly took place. These included art sessions, crosswords, nail care, sensory activities... pet therapy, musical events. Per 2018 comprehensive inspection.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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