Last updated: 10 February 2026
"Supportive and approachable managers create a positive culture, although occasional waits for help at night and only standard training are drawbacks."
People felt safe with good safeguarding; medicines managed safely though minor issues with OTC medicines and thickener recording were identified and addressed.
Staff described the culture as positive; 'The registered manager and deputy are very supportive' and approachable.
There were generally enough staff to meet needs, though some minor issues with waiting times especially at night.
Staff received regular supervisions, induction with mandatory training and shadow shifts, and a variety of ongoing training.
Staff described the registered manager as very approachable and fair, able to raise concerns and give feedback; responsive to feedback with audits and checks used.
Wellbeing workers provided range of group and one-to-one activities including trips, entertainment, church visits, art exhibitions, and local nursery links.
Staffing is adequate but sometimes you have to wait for help, especially at night.
Feedback from people, families and staff was that there were generally enough staff. Some people noted minor issues with staffing levels with one person commenting, 'Sometimes you need to wait for a short while for the staff as they are busy with others. More so at night.'
Only standard training like mandatory courses and supervisions, no specialist qualifications funded.
Staff completed an induction period which included mandatory training and shadow shifts prior to working independently.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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