Working at Chatsworth Residential Home
Dormy Avenue, Plymouth, PL3 5BE
Operated by Chatsworth Residential Home Ltd
26 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel listened to in a family atmosphere with good training and support, but a lack of staff retention details and no activities coordinator hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely, and people received their medicines as prescribed. Only staff trained in the safe administration of medicines... administered medicines to people.
Staff Culture
7/10
✓
Staff told us they felt listened to and the registered manager was approachable. They described the home as a 'family'.
Staffing Levels
6/10
✓
Sufficient numbers of care staff were available to meet people's needs and to spend time with people in conversation and social activities.
Training & Dev
7/10
✓
Staff were provided with the training and support they needed to carry out their roles effectively... regular supervision and appraisals with opportunities to discuss... their own personal development.
Management
7/10
✓
Staff told us they felt listened to and the registered manager was approachable. They described the home as a 'family'.
Programmes
6/10
✓
trips to local places of interest. People enjoyed regular visits from a local nursery school as well as making monthly visits to a local primary school.
Points to consider
Staff numbers are enough for needs and chats with residents, but no details on staff staying long-term or low agency use.
Sufficient numbers of care staff were available to meet people's needs and to spend time with people in conversation and social activities.
Activities include school visits, trips and quizzes, but no activities coordinator or specialist programmes to make the job more varied.
People told us they enjoyed a wide range of activities which included opportunities to go out of the home for meals and trips to local places of interest. People told us they particularly enjoyed the regular visits from children from the local nursery school... On the day of the inspection, people enjoyed musical entertainment and a quiz.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews