Last updated: 10 February 2026
"Strong safety practices and a family-like team culture, although reliance on agency staff and basic training are drawbacks."
2020 IPC inspection: Assured on preventing infections, PPE use, testing, social distancing, outbreak management; per 2019: safe medicines management, risk assessments, safeguarding understanding.
Per 2019 inspection: Staff said 'good teamwork here and the home runs really smoothly', 'support is so good and we all work together', 'like one big family'.
2020 IPC inspection: 'There were sufficient staff to support people's needs and contingency arrangements to block book agency staff in the case of annual leave or sickness'.
Per 2019 inspection: 'New staff were supported with an induction and training programme... Staff received training for their role and were provided with supervision on a regular basis'.
Per 2019 inspection: Staff described registered manager as 'lovely, very approachable', 'excellent', with good support and high standards of care.
Per 2019 inspection: Activities coordinator provides varied programme including flower arranging, outings to canal and cafes, therapy dog, school groups, entertainers, faith services.
Staff numbers are enough but they book agency workers ahead for sickness or leave.
contingency arrangements to block book agency staff in the case of annual leave or sickness
Training covers basics with induction and supervision but no specialist courses or funded qualifications.
Staff received training for their role and were provided with supervision on a regular basis by the registered manager
Activities are regular and varied with a coordinator but no specialist programmes or innovative methods.
Activities coordinator told us 'We are well supported... flower arranging... go bowling... down to the canal... dementia friendly film afternoon'
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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