Last updated: 10 February 2026
"Supportive management and positive staff culture with strong safety practices, but infrequent supervisions and basic staffing without good retention hold it back."
We were assured the service were following safe infection prevention and control procedures; using PPE effectively, accessing testing, managing outbreaks. (2020 targeted inspection)
Staff members told us they felt supported in their jobs by their colleagues and by the management team; felt happy to question practice and raise concerns. Per 2018 comprehensive inspection.
People told us, and we saw, that they were supported by enough staff members to meet their needs. Per 2018 comprehensive inspection.
Staff members had access to on-going training to maintain their skills and to keep up to date with changes in adult social care; new staff supported to achieve care certificate. Per 2018 comprehensive inspection.
The registered manager had supported other local care homes by signposting them to government guidance and sharing examples of good practice during the pandemic; management team supported staff wellbeing by purchasing regular treats. (2020)
Wellbeing coordinator arranged activities including mobile farm with animals, sing-a-long, one-on-one pamper and reading sessions. Per 2018 comprehensive inspection.
Staff numbers meet basic needs but there's no word on using few agency workers or good staff retention.
There were enough staff to support people to meet their needs in a timely manner. Per 2018 comprehensive inspection.
Workers get standard training and induction but regular one-on-one check-ins with managers are infrequent.
the structured one-on-one supervision sessions were infrequent. Per 2018 comprehensive inspection.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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