Working at Chaseley
South Cliff, Eastbourne, BN20 7JH
Operated by The Chaseley Trust
55 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff praised approachable managers and described a positive team culture, but regular agency staff and basic training hold it back."
Safety & Risk
8/10
✓
Medicines were managed safely and people received their medicines as prescribed. Systems were in place to keep people safe from abuse and harm. No blame culture, analyse incidents to reduce risks, falls tracker in place.
Staff Culture
8/10
✓
Staff described a positive culture and good morale across the whole team. Staff told us they felt empowered to share their views and opinions with managers at all levels. Staff worked well together as a team.
Staffing Levels
6/10
✓
Staff rotas showed there were sufficient numbers of suitably qualified and trained staff consistently deployed to fully meet people’s needs. One member of staff told us, 'We need to use agency staff when people are sick, but it’s fairly regular agency. I think we have enough staff. We have very busy days, but we manage'
Training & Dev
6/10
✓
Staff had been safely recruited and had been trained and supported to carry out their role. Staff had received training in safeguarding, IPC, MCA, equality and diversity.
Management
8/10
✓
Staff praised the managers and told us they were approachable and listened to their views. The managers are very visible, they are always checking in with us and making sure we’re supported.
Programmes
6/10
✓
People engaged in activities that were individualised to them. The wellbeing team do excellent work for people’s social needs. Pottery classes with local college, regular disco, community outings to shops, cinemas, cafes.
Points to consider
Staffing levels are adequate but you will cover with fairly regular agency staff when people call in sick, leading to busy days.
We need to use agency staff when people are sick, but it’s fairly regular agency. I think we have enough staff. We have very busy days, but we manage and the managers will help out too.
Only standard training like safeguarding and infection control, no specialist courses or funded qualifications mentioned.
Staff had been trained and supported to carry out their role. Staff had received training in safeguarding and IPC.
Activities programme has variety like pottery and discos but no dedicated coordinator or specialist therapeutic training for staff.
People engaged in activities that were individualised to them. Pottery classes... regular disco... wellbeing team do excellent work.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews