Working at Charnwood Park Residential Home

Risks to people's health and wellbeing were managed safely and effectively. Accidents and incidents were recorded and measures were taken to reduce the risk of incidents reoccurring.

Staff felt supported and told us that the management team were approachable and fair. One staff member told us, 'I feel really supported in the role, by both my colleagues and the registered manager.'

People were supported by a consistent staff team who knew them well. One person said, 'The staff group are really stable...'

The registered manager ensured staff received the induction and training necessary to ensure they had the skills and experience to effectively meet people's needs.

People, staff and relatives said the registered manager was supportive, accessible and approachable.

Staff regularly arranged events such as chairobics, singalongs, arts and crafts, quizzes and bingo. There is an activities co-ordinator and there are quite a lot of activities.