Working at Charnwood House
77a Beake Avenue, Coventry, CV6 3AQ
Operated by Methodist Homes
65 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported in an open culture with good safety, but staffing lacks stability, training is basic and activities limited."
Safety & Risk
7/10
✓
Risks associated with people's care were assessed and reviewed; incidents recorded and lessons learnt in meetings; medicines received safely by trained staff.
Staff Culture
7/10
✓
Staff gave positive feedback regarding the open, honest and supportive culture; 'Morale is good, I feel supported by the manager.' 'Recent management changes have been positive'.
Staffing Levels
5/10
!
People and relatives told us enough staff were on duty to meet their needs; staff responded promptly to requests.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff received comprehensive induction, relevant training including dementia, and supervision; some staff wanted additional dementia training.
Management
6/10
✓
Staff felt supported by the management team; 'The managers are supportive, and I feel able to ask if I don't know something.' Interim manager supported inspection as registered manager unavailable.
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities board displayed daily activities including music therapy weekly, gardening, sensory garden; one relative said more one-to-one activities could be done.
Points to consider
Staff numbers are enough for basic needs but no details on stable teams or low agency use to keep workloads easy.
People and relatives told us enough staff were on duty to meet their needs.
Only standard training like induction, dementia basics and supervision, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff received comprehensive induction and relevant training including dementia however some staff told us they wanted to complete additional training to gain more knowledge about this.
Basic activities like music therapy and garden time with a daily board, no coordinator or special programmes to vary the day.
Per 2019 comprehensive inspection: There was an activities board for each day displaying activities on offer. One person told us they enjoyed music therapy which was offered each week. A relative told us... more could be done on a one to one basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews