Working at Charnwood
7 Finchfield Road, Wolverhampton, WV3 9LS
Operated by Empowering U Healthcare Limited
19 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.8/10
Key Finding
"Good training, supportive culture and varied activities programme, but no registered manager, inconsistent staffing and governance breaches hold it back."
Safety & Risk
4/10
!
People's risk assessment and care plans sometimes lacked details on how they should be supported. Staff could however explain how people were kept safe.
Staff Culture
6/10
✓
Staff received support from the manager and told us they felt the manager was approachable. One staff member said, 'The manager is very supportive, always available to us.'
Staffing Levels
4/10
!
People were not consistently supported by enough staff. We have made a recommendation about staffing levels in the home.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were trained and had the necessary skills to meet people's individual needs. This included induction and follow up training.
Management
3/10
✕
There was no registered manager in post. An acting manager was in place to manage the home.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The activities organiser organised a full and varied activities programme including shopping trips, pub meal outings, Tai Chi, hand massage, arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews