Working at Charnhill Crescent
33 Charnhill Crescent, Bristol, BS16 9JU
Operated by Milestones Trust
5 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by a positive manager and consistent team, but unstructured activities and basic training hold it back."
Safety & Risk
7/10
✓
Staff were aware of their responsibilities in safeguarding people from abuse. Risks were managed appropriately. Medicines were safely managed.
Staff Culture
7/10
✓
Staff told us they were supported and were positive about the changes being implemented in the service. One staff member told us, "It is better now, the manager is very supportive and listens to our ideas for improvement."
Staffing Levels
6/10
✓
There were enough suitably trained staff to meet people's needs. Staffing levels were flexible and adapted to support people. A regular and consistent staff team supported people.
Training & Dev
6/10
✓
staff received the induction, training and support they needed to conduct their roles.
Management
7/10
✓
Everyone was positive about the registered manager and the way the service was run.
Programmes
5/10
!
People took part in a range of activities both in the home and in the wider community.
Points to consider
No activities coordinator or structured programme mentioned, so the role is mostly routine care with some basic home and community activities.
People took part in a range of activities both in the home and in the wider community.
Only standard induction and training in place, no specialist courses or funded qualifications for career growth.
staff received the induction, training and support they needed to conduct their roles.
Staffing is adequate and consistent but just called enough with no details on easy workloads or long team tenure.
There were enough staff to meet people's individual needs and staff received the induction, training and support they needed to conduct their roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews