Last updated: 10 February 2026
"Visible leadership supports staff who feel valued and involved through regular meetings, with safe medicines management, although staffing is adequate yet could be higher and training lacks specialist courses."
People's medicines were managed and administered safely. Lessons were learnt from incidents and when things went wrong. Incidents and accidents were monitored and reviewed by the registered manager.
Staff told us they felt involved and listened to by the registered manager and other members of the management team. Regular staff meetings took place to discuss the care people received and issues relating to the service.
There were enough staff available to support people with their needs. Staff told us staffing levels were enough on each shift to support people.
Staff received regular training, support and supervision to improve their knowledge, skills and experience in their roles.
There was a visible leadership and management presence at the service. Staff told us they were supported by the registered manager and senior staff to deliver care effectively to people.
Staff numbers are enough to get the job done safely but one relative said they could always do with more.
Staffing levels are okay, they could always do with more.
Only regular training and supervision mentioned with no specialist courses or funded qualifications.
Staff received regular training, support and supervision to improve their knowledge, skills and experience in their roles.
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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