Working at Charlton Kings Care Home
Moorend Road, Cheltenham, GL53 9AX
Operated by Fidelia CK Limited
36 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported with enough stable staffing and strong safety, although only standard training and basic activities lack specialist programmes."
Safety & Risk
8/10
✓
People's medicines were managed safely... Staff had received training on safeguarding people... Risks to people's health were assessed, monitored and managed... The registered manager learnt from incidents, accidents and any information of concern shared with them.
Staff Culture
7/10
✓
Staff told us they felt well supported and valued. The registered manager, with the support of the nominated individual and senior staff team, promoted a person-centred approach... which resulted in a positive place for people to live and for staff to work.
Staffing Levels
7/10
✓
There were enough staff with the right knowledge and skills to meet people's needs. A relative told us; 'They have a regular core of staff and I speak to a number of them. I see plenty of staff.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received adequate training to be able to do their job effectively. Staff received regular supervisions and appraisals.
Management
7/10
✓
People and their relatives knew who the registered manager was; they told us they were visible and approachable. Staff told us they felt well supported and valued.
Programmes
6/10
✓
Per 2018 comprehensive inspection: A full time activities' co-ordinator was employed... People took part in activities within the home such as; yoga, daily exercises, bingo, crossword and arts and crafts. A local college and primary school in Cheltenham visited regularly... Day trips out were planned.
Points to consider
Only standard training with core topics, induction and supervisions, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff had received training appropriate to their role. Staff received regular supervision from the management team.
Varied regular activities run by a coordinator like games, exercises, crafts and school visits, but no specialist therapeutic programmes.
Per 2018 comprehensive inspection: People were supported on a regular basis to participate in meaningful activities... yoga, daily exercises, bingo, crossword and arts and crafts... local college and primary school...
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews