Last updated: 10 February 2026
"Staff feel supported and valued by an approachable manager with good training, but medicines storage problems and limited activities need improvement."
The provider did not always make sure that medicines were stored and disposed of safely; we found bottles of medicine that were either out of date or did not have a date of opening recorded.
Staff told us, “I do feel supported, the manager is approachable and fair,” another said, “I feel well supported at work and feel valued as a person.”
Staff told us there was enough staff to meet people’s preferences and needs. However not always enough time to sit and talk with people.
Staff told us they were happy with the training; staff received supervision and appraisal and were happy with the support they received.
The new manager confirmed they had applied to register with CQC; staff told us that they felt supported by the manager but noted recent changes like no deputy manager.
Activities and events were available for people to attend; however these were limited, the manager accepted that they needed to look at how this could be managed better to allow more time for activities.
Medication storage has problems like out-of-date bottles and incomplete records, so you need to double-check everything on your shifts.
we found bottles of medicine that were either out of date or did not have a date of opening recorded.
Staffing levels meet basic needs but staff say they lack time to sit and chat with residents.
some staff felt that they did not have enough time to sit and talk with people.
Activities are limited with only part-time coordinator hours, so your days are mostly routine personal care.
the activity coordinator only works for 25 hours per week, however in that time they organise lots of different activities... however one relative told us “...not enough going on to ensure people are occupied.”
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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