Last updated: 10 February 2026
"Staff are well-supported by managers, receive comprehensive training and thrive in a positive culture, but staffing lacks exceptional long-term tenure and proactive planning."
2020 infection control inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2018: Regular analysis of incidents and accidents took place.
Per 2018 comprehensive inspection: People, relatives and staff were proud of being part of the home and its positive and uplifting culture. Staff were enthusiastic and believed passionately in the ethos of the service.
Per 2018 comprehensive inspection: There were sufficient numbers of staff to keep people safe over the 24-hour period. Staffing levels were determined by the number of people using the service and their needs.
Per 2018 comprehensive inspection: There was a comprehensive programme of staff training... staff had been encouraged and supported to access accredited and professional courses and their training had been sponsored by the organisation.
Per 2018 comprehensive inspection: Staff were very well-supported by the management team. The management team and staff were open, willing to learn and worked collaboratively.
Per 2018 comprehensive inspection: An activities co-ordinator, staff and volunteers arranged activities... There were varied activities, entertainment and outings... very good links with the local community.
Staffing levels meet needs safely with enough staff on duty and low staff turnover, but no evidence of exceptional long team tenure or proactive workforce planning beyond basics.
Per 2018 comprehensive inspection: 'Staffing levels were sufficient... there's not much turnover'
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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