Last updated: 9 February 2026
"Staff safeguarded people effectively with well-managed risks and medicines alongside varied activities, although some staff didn't always feel listened to."
Staff safeguarded people effectively, risks and medicines well managed, learning from incidents with confident reporting.
Staff enjoyed working there, felt passionate about care, and found management approachable, though some felt not always listened to.
There were enough staff to safely meet people's needs; people confirmed prompt responses without waiting.
Staff completed regular training, comprehensive induction, and received regular supervisions and appraisals.
Staff felt management approachable and supportive but some didn't always feel listened to, with plans for a staff meeting to address this.
Dedicated activities coordinator provided varied programme including music, bingo, parties, school visits, arts, crafts and singing.
Staffing is adequate and meets needs but no details on low agency use or strong team retention to make workloads easy.
There were enough staff to safely meet people's needs.
Only standard training and supervisions with no specialist courses or funded qualifications for career growth.
Staff completed regular training to make sure they had the correct skills and knowledge... regular supervisions, observations and appraisals.
Activities are varied and regular but no specialist programmes or innovative approaches beyond basics like bingo and crafts.
People enjoyed... music, films nights, a party... bingo... arts and crafts and knitting.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp