Last updated: 9 February 2026
"Supportive managers and a stable team with excellent retention, although basic training without career pathways and no dedicated activities coordinator hold it back."
People received their medicines safely... Staff has received safeguarding training and demonstrated a good knowledge... Risk assessments were in place for each person... Accidents and incidents were recorded and analysed.
Staff had a good understanding of their roles and responsibilities and were supported... The staff team worked and got on well together demonstrating team work and flexibility. Staff felt proud... 'We are a good bunch, my colleagues are amazing'.
The home had enough staff... The home had never used agency staff and staff turnover was low, many staff had been employed at the home for more than ten years.
Staff received training on subjects such as safeguarding, dementia, infection control and medication administration. A staff member told us, 'We have training three or four times a year, practical sessions and face to face courses'.
Staff felt supported. The comments included: 'The registered manager has everyone's best interests at heart and treats everyone like family', 'The deputy manager is brilliant. If we are short then they help us out'.
People told us that there were a lot of activities... The home had a variety of activities... external professionals visit... singing, musical instruments, church and nursery children visit. Some staff members did provide activities... hand massage and nail painting.
Training covers basics like dementia and medication but no funded qualifications or career pathways.
Staff received training on subjects such as safeguarding, dementia, infection control and medication administration.
No dedicated activities coordinator so relies on external visitors and basic staff activities like nail painting.
The home did not employ separate activities staff as they had external professionals visit.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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