Working at Charles Davies House Residential Care
388 Lodge Road, Birmingham, B18 5PW
Operated by Birmingham Association For Mental Health(The)
13 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Approachable management and supportive culture with staff feeling valued, although basic activities without a coordinator and agency staff covering shortages hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding rules, admitting safely, using PPE effectively, accessing testing, preventing outbreaks; staff trained in PPE. 2021 targeted inspection.
Staff Culture
7/10
✓
Staff told us they enjoyed working at the home... One staff member said, 'I like it... I'm settled and quite happy to come to work'... staff felt supported and listened to. Per 2018 comprehensive inspection.
Staffing Levels
5/10
!
Everyone we spoke with told us there was enough staff available... there had been some staff shortages. However, these had been managed through the use of the provider's bank staff and agency staff. Per 2018 comprehensive inspection.
Training & Dev
6/10
✓
There is regular refresher training... detailed induction programme for new staff... Staff we spoke with told us they received regular supervision. Per 2018 comprehensive inspection.
Management
7/10
✓
Staff we spoke with all told us how approachable and helpful the management team were. One staff member said, '[Registered manager] is very approachable, you can talk to them'. Per 2018 comprehensive inspection.
Programmes
4/10
!
People were supported to take part in hobbies... going out for a walk, shopping, visiting cafes and public houses... access educational courses... We're going to Minehead. Per 2018 comprehensive inspection.
Points to consider
No activities coordinator or specialist programmes, so the job is basic support for outings, shopping and hobbies rather than creative engagement.
People were supported to take part in hobbies and interests of their choice. For example, going out for a walk, shopping, visiting cafes and public houses for drinks and meals. Per 2018 comprehensive inspection.
Staffing is adequate with enough on duty, but shortages covered by bank and agency staff.
there had been some staff shortages. However, these had been managed through the use of the provider's bank staff and agency staff that were familiar with the service. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews