Last updated: 10 February 2026
"Strong safety practices, open management and positive culture with good training, although staffing gets busy at peak times like meals and activities are mostly basic."
2022: assured on effective IPC, PPE use, testing, up-to-date policy, safe admissions/visits; per 2018: good safeguarding awareness, risk management, medicines and incident monitoring.
Per 2018: open and transparent culture, staff report improvements and positive teamwork, people and relatives describe family feel and staff kindness.
Per 2018: sufficient staff to meet needs, dependency levels monitored; staff busy at peaks but 'get on and cope' as a team; 2022: measures to mitigate COVID-related staff pressures.
Per 2018: staff access to mandatory and specialist training including dementia, mental health, end of life; care certificate and diploma progression; regular support meetings and appraisals.
Per 2018 comprehensive inspection: registered manager open and accessible with 'open door' policy, supported by provider, acts on feedback through quality assurance and improvements.
Per 2018: activities coordinator provides varied programme including quizzes, exercises, arts/crafts, trips out, music, school visits and inter-home friendships.
Staffing is adequate but staff get busy at peak times like meals and say they cope as a team.
Staff spoke about being busy and trying to manage peak times such as meal times, saying "We get on and cope" and "We work well together as a team." Per 2018 inspection
Activities are regular and varied with a coordinator but mostly basic like quizzes, crafts and trips with no specialist programmes.
An activities co-ordinator worked alongside staff to provide activities which engaged with people such as quizzes, ball games, music and movement, fitness exercises and arts and crafts. People had enjoyed trips out... Per 2018 inspection
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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