Working at Chargrove Lawn
Shurdington Road, Cheltenham, GL51 4XA
Operated by C.T.C.H. Limited
26 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong safety practices, open management and positive culture with good training, although staffing gets busy at peak times like meals and activities are mostly basic."
Safety & Risk
8/10
✓
2022: assured on effective IPC, PPE use, testing, up-to-date policy, safe admissions/visits; per 2018: good safeguarding awareness, risk management, medicines and incident monitoring.
Staff Culture
7/10
✓
Per 2018: open and transparent culture, staff report improvements and positive teamwork, people and relatives describe family feel and staff kindness.
Staffing Levels
6/10
✓
Per 2018: sufficient staff to meet needs, dependency levels monitored; staff busy at peaks but 'get on and cope' as a team; 2022: measures to mitigate COVID-related staff pressures.
Training & Dev
7/10
✓
Per 2018: staff access to mandatory and specialist training including dementia, mental health, end of life; care certificate and diploma progression; regular support meetings and appraisals.
Management
7/10
✓
Per 2018 comprehensive inspection: registered manager open and accessible with 'open door' policy, supported by provider, acts on feedback through quality assurance and improvements.
Programmes
6/10
✓
Per 2018: activities coordinator provides varied programme including quizzes, exercises, arts/crafts, trips out, music, school visits and inter-home friendships.
Points to consider
Staffing is adequate but staff get busy at peak times like meals and say they cope as a team.
Staff spoke about being busy and trying to manage peak times such as meal times, saying "We get on and cope" and "We work well together as a team." Per 2018 inspection
Activities are regular and varied with a coordinator but mostly basic like quizzes, crafts and trips with no specialist programmes.
An activities co-ordinator worked alongside staff to provide activities which engaged with people such as quizzes, ball games, music and movement, fitness exercises and arts and crafts. People had enjoyed trips out... Per 2018 inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews