Working at Chapelfields
Chapelfields, Frodsham, WA6 7BB
Operated by Methodist Homes
70 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported and valued in a positive culture with strong safety, but basic activities, standard training and adequate staffing without great retention."
Safety & Risk
8/10
✓
People felt safe and the registered manager ensured people were safeguarded from abuse. Medicines were managed safely... Risks relating to people and the environment were assessed and monitored.
Staff Culture
7/10
✓
There was a positive culture in the home... Staff felt valued and listened to by the management team. They told us, 'The team is a great team. I just think we gel together.'
Staffing Levels
6/10
✓
There were enough staff to support people. Rotas evidenced the deployment of suitable staffing numbers, and this was supported by a dependency tool, implemented by the registered manager.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received the training they needed to perform their role. They also received regular supervision and a structured induction process for new staff was in place.
Management
7/10
✓
People and staff spoke positively of the registered manager who was described as 'Approachable' and 'Empathetic.' Staff told us they felt supported and valued by the management team.
Programmes
5/10
!
Per 2018 comprehensive inspection: The registered provider had employed an activities co-ordinator... activities included a quiz... trips to local places of interests and events to mark key dates... one to one sessions.
Points to consider
Staffing is adequate to meet needs with prompt call bell responses, but nothing special like low agency use or great retention.
There were enough staff to support people... we observed staff responding to call bells promptly, and people's needs were met in a timely way.
Only standard training and induction, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff received the training they needed... mandatory health and safety topics as well as safeguarding vulnerable adults, Mental Capacity and dementia awareness.
Activities coordinator runs quizzes, trips and one-to-one chats, but no specialist programmes to make the role more varied.
Per 2018 comprehensive inspection: activities co-ordinator... quiz... trips to local places... Time had been identified... to conduct one to one sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews