Working at Chapel View Care Home
Spark Lane, Barnsley, S75 6BN
Operated by WCG Chapel and Field Limited
39 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Enough staff to meet needs and staff feeling supported, but no registered manager and basic activities hold it back."
Safety & Risk
7/10
✓
Staff confirmed they had received training in safeguarding... confident any concerns they raised would be taken seriously... Risks to people were assessed... Accidents and incidents were recorded... manager had a system in place to track and analyse events.
Staff Culture
6/10
✓
Staff told us they felt supported by the managers. Comments included, 'I can always go straight to [name of deputy manager] or [name of manager]. They are approachable' and '[Name of deputy manager] is very good, very helpful'.
Staffing Levels
7/10
✓
There were enough staff employed to meet people's needs in a timely way. A member of staff told us, 'There are now five [care] staff on shift all the time. This allows us more time to have conversations with people rather than just running about constantly.'
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
4/10
!
The activities audit undertaken in March had identified people wanted more trips out and these were being arranged. Resident's meetings were to be re-introduced now there was an activity coordinator in post.
Points to consider
No permanent manager, the one in post for two months is still applying to register with the regulator.
At the time of our inspection there was not a registered manager in post. The manager had been in post for approximately two months... in the process of applying for registration with CQC.
Basic activities like trips out organised by the new coordinator, no creative programmes or specialist engagement to vary the workday.
the activities audit undertaken in March had identified people wanted more trips out and these were being arranged... now there was an activity coordinator in post.
Staff feel supported but some do not always get told the results of their feedback surveys.
Staff confirmed they were asked for their views of the service via questionnaires, however some staff told us they did not always get informed of any outcomes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews