Last updated: 10 February 2026
"Staff feel supported by an approachable manager and work well as a motivated team, but vacancies for activities coordinators and cleaners mean informal duty covering."
Per 2022 inspection: We found the following examples of good practice; reviewed outbreak cleaning checklists and visiting risk assessments. We were assured on preventing outbreaks, PPE use, testing and most infection control aspects.
Per 2019 comprehensive inspection: Staff told us they felt listened to and supported by the management team. Staff were well motivated, and proud of the improvements made in the home. Everyone works well together as a team.
Per 2022 inspection: At the time of our inspection the service was recruiting for a number of vacancies. For example, a second activities coordinator, more cleaning and bank staff which the RM told us happened periodically.
Per 2019 comprehensive inspection: A record was kept of training staff had undertaken. This showed staff had received a range of training in areas appropriate to the needs of people using the service. New staff had completed a structured induction programme.
Per 2019 comprehensive inspection: People and their relatives gave very positive feedback about the manager, who they viewed as approachable, responsive and committed. Staff spoke very positively about the manager.
Per 2019 comprehensive inspection: There was a range of activities on offer, arranged to suit people's needs and interests. These were well received by people and their relatives. A well-equipped sensory room had been created.
There are some vacancies for staff like activities coordinators and cleaners, so other staff cover those duties informally sometimes.
At the time of our inspection the service was recruiting for a number of vacancies. For example, a second activities coordinator, more cleaning and bank staff which the RM told us happened periodically. Manager's solutions to cover any shortfalls in these areas was quite informal whereby other staff would help cover duties in the interim.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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