Working at Chapel Lodge

Not much in the way of activities most days, just occasional exercises and manicures, so the job is mostly basic care tasks.

There is not much going on from day to day by way of activities, but they do have good get-togethers from time to time... We noted little had been provided in recent months, apart from fortnightly armchair exercise

Staffing levels are ok but sometimes short when people call in sick and it takes a couple of hours to get replacement staff.

Two people commented that the home was sometimes short staffed... when staff phoned in sick at short notice, it could sometimes take a couple of hours to arrange for replacement staff to come in.

Only standard training and induction, no specialist courses or funded qualifications mentioned.

The provider ensured staff received the induction and training they needed to support people well. They updated their training regularly and could ask for additional training if they needed it.