Last updated: 9 February 2026
"Supportive managers and positive teamwork culture make staff feel valued, but adequate staffing and standard training hold it back."
People were protected from the risk of abuse... Risks to people were assessed, identified and managed safely... Medicines were safely managed... Accidents and incidents were recorded... learning was disseminated to staff at staff meetings.
Staff told us they enjoyed working at the home because there was a positive culture of teamwork and they felt supported by their managers who had an open-door policy should they have any concerns they wanted to discuss.
There were sufficient staff deployed to meet people's needs in a timely manner. Staff rotas were planned in advance... One person said, 'Yes, there's enough staff.'
Staff were supported through induction, supervisions and training considered mandatory by the provider. This included medicines, safeguarding... One staff member said, 'My training is all done, I have regular refresher training.'
Staff told us they enjoyed working at the home because there was a positive culture of teamwork and they felt supported by their managers who had an open-door policy... 'I think the registered manager is fantastic, always there to support and is very approachable.'
People had individual, person-centred weekly activity plans... supported to follow their interests... attending college, swimming, badminton, shopping, eating out. Tending garden allotments, cooking group, arts and crafts.
Staffing is adequate to meet needs but nothing special, with planned rotas but no details on retention or agency use.
There were sufficient staff deployed to meet people's needs in a timely manner... 'Yes, there's enough staff.'
Only standard mandatory training and induction, no specialist courses or funded qualifications.
Staff were supported through induction, supervisions and training considered mandatory by the provider. This included medicines, safeguarding, mental capacity, health and safety and equality and diversity.
Varied basic activities like arts, crafts, sports and outings, but no dedicated coordinator or specialist programmes.
People were supported to follow their interests and take part in activities... attending college, swimming, badminton, shopping, eating out. Tending garden allotments, cooking group, arts and crafts.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp