Working at Chapel Garth EMI Residential Home
Central Avenue, Doncaster, DN5 0AR
Operated by Bestcare UK Limited
34 bedsResidential homes
Workplace Score
3.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.9/10
Key Finding
"Enough staff meet residents' needs and training is provided, but no registered manager, unmanaged safety risks and few activities hold it back."
Safety & Risk
3/10
✕
Risks associated with people's care were not always managed to keep people safe. Risk assessments in place were detailed but care and support did not always reflect them. Accident analysis needed to improve to ensure lessons were learnt to improve practice.
Staff Culture
4/10
!
There was evidence of a closed culture developing within the service with staff feeling very comfortable and demonstrated that there were times when the service ran for them and not the people living there.
Staffing Levels
5/10
!
There were sufficient staff available to meet people’s needs although staff needed to be deployed more effectively.
Training & Dev
4/10
!
Staff told us they received training, mainly via eLearning. Staff required further training to understand dementia care.
Management
3/10
✕
The provider had recently recruited a new manager who was in the process of registering with CQC. The new manager had plans to improve the service.
Programmes
3/10
✕
One relative said... their family member was often bored.
Points to consider
No permanent manager yet, the new one is still registering, and oversight has gaps so issues are not spotted quickly.
The provider had recently recruited a new manager who was in the process of registering with CQC.
Risks like garden access not always followed and accident records not analysed to learn lessons.
Risks associated with people's care were not always managed to keep people safe... Accident analysis needed to improve
No activities programme or coordinator, so residents get bored and your day is mostly routine personal care.
One relative said... their family member was often bored.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews