Working at Chantry House Residential and Nursing Home

Staffing is adequate but relies on agency workers to cover gaps and sickness, which can make shifts tiring.

Agency staff were used to fill gaps in staffing and some permanent staff shared that this was not always ideal as they had to explain or supervise them with certain tasks.

Only standard training provided, and some staff want more on mental health needs.

Some care staff said they would like further training in mental health needs, notably in supporting people with challenging and unpredictable behaviours.

Activities programme is varied but no specialist approaches or coordinator mentioned, so days may lack creative variety.

There was a varied activities programme which promoted the social, physical and cognitive wellbeing of people.