Working at Chantry Gardens

There had been some medicines errors and incidents which had been reported to the local authority. Whilst no harm had come to people the registered manager reviewed practice and made changes to prevent re-occurrence.

There were enough staff to meet people's needs. During our inspection we saw two members of staff working who were able to take all three people out into the community.

New staff received an induction when they started work which included completion of the Care Certificate. Staff received ongoing training and support from the provider. One member of staff told us, 'I have training very regularly, and I enjoy it.' There was opportunity for staff to have a supervision.

Some activities were established and held regularly such as music therapy and reflexology. Others were ad hoc such as accessing the local garden centres or watching a film. People had their own activity planners that were pictorial.