Working at Chantry

Days are mostly routine personal care with just basic activities like cooking and park trips and no dedicated coordinator.

We observed a person being supported to be involved in preparing lunch and two other people heading off to a local park.

Checks to make sure staff skills match their training are only starting in some areas like moving people.

Staff competence in other areas of practice was not formally assessed, managers understood this should be reviewed and consideration given.

Management checks missed simple issues like personal details left out in shared spaces.

people’s personal information was displayed in shared spaces. We raised this with the manager, and they were removed to people’s own rooms.