Working at Chalkhill Road
125-127 Chalkhill Road, Wembley, HA9 9AL
Operated by St Martin Of Tours Housing Association Limited
20 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Approachable managers and a supportive culture where staff feel valued, but limited activities and basic training hold it back."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety. Medicines were safely managed with regular audits and staff demonstrated good knowledge of safeguarding.
Staff Culture
8/10
✓
Staff felt respected, supported and valued by the managers. A member of staff said, “Chalkhill is a great place to work, we have regular meetings to discuss and suggest the service.”
Staffing Levels
7/10
✓
People told us there were always enough staff available to support them. Most staff had worked in the service for a long time and the registered manager regularly reviewed staffing levels.
Training & Dev
6/10
✓
Staff received relevant training to support them in their roles. An external professional told us, “Staff are well trained and do really understand the people they support.”
Management
8/10
✓
The managers were visible in the service, approachable and took a genuine interest in what people, staff, family and other professionals had to say. A member of staff said, “The [registered] manager and deputy are excellent and are always there to help.”
Programmes
4/10
!
People had opportunities for people to cook their own meals with staff support. A person said, “I’ve learnt how to cook since I’ve been here. We share the cleaning.”
Points to consider
No activities coordinator or creative programmes like outings or therapies, just basic help with cooking and cleaning so shifts are mostly routine care.
There were also opportunities for people to cook their own meals with staff support. A person said, “I’ve learnt how to cook since I’ve been here. We share the cleaning.”
Only standard training like safeguarding and medication, no specialist mental health courses or funded qualifications mentioned.
Training records showed that staff had received safeguarding training. Staff were trained and deemed competent before they administered medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews