Working at Chalgrove Care and Nursing Home
5-7 Westminster Road East, Poole, BH13 6JF
Operated by Chalgrove Care Home Limited
60 bedsNursing homesResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive management and a proud strong team culture shine through, but basic activities without a regular programme and staffing stability concerns hold it back."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Staff Culture
8/10
✓
Without exception, all staff told inspectors they were proud to work at the service. “Everything has improved... we are a strong team, we know residents and treat them like they are our family.”
Staffing Levels
6/10
✓
People and their relatives told us there were enough staff on duty who knew how to provide their care in a person-centred way.
Training & Dev
7/10
✓
Staff member told us, “There has been lots of training, all nurses attend. We learnt so much covering medical conditions like diabetes, tissue viability, and ulcer care. The recent training in end-of-life care”.
Management
8/10
✓
Staff comments: “The registered manager creates a great atmosphere here”, “I feel like I am being listened too when I talk to the management team”, “I am given encouragement to be the best I can be in my role”.
Programmes
4/10
!
Per 2018 comprehensive inspection: Some group and individual activities were provided. For example, during the inspection there was a visiting musician, and children visited from a local nursery school.
Points to consider
Only basic activities like music and school visits mentioned, no regular programme or coordinator to make the job more varied.
Per 2018 comprehensive inspection: Some group and individual activities were provided. For example, during the inspection there was a visiting musician, and children visited from a local nursery school. The previous activities coordinator had left.
Enough staff to cover shifts safely, but no word from staff on easy workloads or stable teams with little agency.
People and their relatives told us there were enough staff on duty who knew how to provide their care in a person-centred way.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews