Last updated: 10 February 2026
"Supportive approachable management creates positive staff feedback, but limited activities like basic games and bingo hold it back."
People received their medicines as prescribed. Risks to people's safety had been assessed and appropriate plans developed to manage them.
People, relatives and staff were all positive about the manager and nominated individual and the changes they had made at the home. All said they were approachable.
There was one member of support staff on duty at all times. People and staff said this was enough to meet people's needs.
Staff received the training and support to carry out their roles. The manager and nominated individual had increased the training available for the staff team.
Staff were also positive about working at the home, saying the manager and nominated individual were supportive and approachable.
Games and puzzles had been bought for people to use within the house or garden. Film and bingo nights had been held.
Only basic games, puzzles, films and bingo nights, no activities coordinator or regular programme, so the role is mostly routine personal care.
Games and puzzles had been bought for people to use within the house or garden. Film and bingo nights had been held.
Staffing is adequate with one carer on shift, nothing special like low workloads or long team stability mentioned.
There was one member of support staff on duty at all times. People and staff said this was enough to meet people's needs.
Only standard training and support, no specialist courses or funded qualifications.
Staff received the training and support to carry out their roles. The manager and nominated individual had increased the training available for the staff team.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp