Working at Chadwell Home
124 Chadwell Heath Lane, Romford, RM6 4AE
Operated by Primroses Care Limited
3 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Positive leadership and culture, but busy staffing and limited in-house activities hold it back."
Safety & Risk
7/10
✓
Medicines audits were carried out by the registered manager. Records were kept of medicines held in stock. We checked several of these and found one was inaccurate. This was for paracetamol. An error had been made in counting the amount in stock, but no error had been made in administering the medicine.
Staff Culture
6/10
✓
There was a positive culture at the service which was person centred and inclusive. A relative told us, 'It's very good, a nice and friendly atmosphere.'
Staffing Levels
5/10
!
Staff told us at times it was busy, and an extra member of staff would be helpful, especially in relation to supporting people to access the community. However, staff also said they had enough time to ensure people were supported in a way that was safe.
Training & Dev
6/10
✓
Per 2021 comprehensive inspection: Staff undertook regular training in a range of relevant topics. These included safeguarding adults, autism awareness, behaviours that challenge, equality, diversity and human rights, food safety and infection control.
Management
6/10
✓
Staff spoke positively of the leadership at the service. One member of staff said of the provider, 'They are ok, when we have any problems we go and talk to them and they try to address the issue, especially if a resident has some issues.'
Programmes
4/10
!
Per 2021 comprehensive inspection: most activities had been based within the home over the past year. These activities included film nights, board games, yoga and other exercises and parties to celebrate various religious festivals.
Points to consider
Staff say it's busy at times and an extra person would help with trips out to the community.
Staff told us at times it was busy, and an extra member of staff would be helpful, especially in relation to supporting people to access the community.
No activities coordinator or regular programme, just basic in-house things like games, yoga, and festival parties.
Per 2021 comprehensive inspection: most activities had been based within the home over the past year. These activities included film nights, board games, yoga and other exercises and parties to celebrate various religious festivals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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