Last updated: 10 February 2026
"Proactive leadership, stable staffing, strong training and a supportive culture, but activities lack a dedicated coordinator for more variety."
The provider had a proactive and positive culture of safety... Staff knew how to recognise potential abuse... but one medicine in stock which staff were not trained to administer, resolved promptly.
Leaders and staff had a shared culture based on openness and trust... strong sense of teamwork. Staff told us they enjoyed working at the home and that they felt valued.
There were always enough staff on duty to meet people’s needs... People were supported by a consistent staff team who knew them and their needs well... stable staff team.
Staff had access to the ongoing training and support... regular supervision... Some staff were working towards relevant national vocational qualifications (NVQs)... provider paid for a study day every fortnight.
Relatives said the manager led by example... 'She is very good, very proactive. She has introduced a lot of new things.'
Staff supported people to take part in activities they enjoyed... Us in a Bus... music man... aromatherapist... trips out... hosted a barbecue.
The role has some regular activities like music, aromatherapy and outings, but no dedicated coordinator or specialist programmes to make it more varied.
Us in a Bus engage with the residents so well. The music man is great... aromatherapist... going out.
Safety is strong overall, but there was a small gap in medicines training for one item in stock, even though it was fixed right away.
one person had a medicine in stock which staff were not trained to administer... The manager contacted the prescribing healthcare professional and arranged for the medicine to be provided in an alternative form.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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