Last updated: 10 February 2026
"Open management, strong team morale and tailored training, although activities lack a dedicated coordinator."
Medicines administration practices were now safe and in line with national best practice guidance.
Staff told us they enjoyed their roles and felt part of a team. We found morale to be good, with staff working well together as an established team.
Staff said, 'The rota is always planned in advance and there is always the right time put on for one to one time.' Relatives told us, 'They always seem relaxed and never rushed or under stress.'
Staff received a detailed induction and regular training updates. Training was specific to people's individual needs.
Staff confirmed, 'It's very open now, I feel you can ask and challenge about things and it is taken in the right way. Their door is always open.'
Activities were planned with a focus on people's individual likes, dislikes and longer-term aspirations and goals.
No dedicated activities coordinator or specialist programmes mentioned, so the role may not have as much variety beyond supporting people's personal choices.
Activities provision was well planned and geared to each person's preferences.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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