Working at Cedars Care Home
14 Sweyne Avenue, Southend On Sea, SS2 6FQ
Operated by Cedars Care Home (Southend-on-Sea) Ltd
48 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff feel like family with approachable management and innovative activities, although vacant carer posts covered by agency staff and basic training need improvement."
Safety & Risk
8/10
✓
People were supported by staff who were trained and understood their responsibilities to report any concerns... Risk management plans were reviewed monthly... Medicines administration records in good order with no gaps... Incidents monitored and lessons shared.
Staff Culture
8/10
✓
Staff enjoyed working at the service and told us they felt part of 'a family'... 'I have been working in care homes for over 12 years and I can say this is the best place I have worked in.'
Staffing Levels
6/10
✓
The registered manager informed us there were eight vacant carer posts. They confirmed these posts had been recruited to... In the interim period, vacant shifts were being covered by existing staff and/or agency staff.
Training & Dev
6/10
✓
Staff received an induction to the service. Staff received training to enable them to fulfil their role and responsibilities... Staff received supervision and told us they were able to speak with senior management if they needed any support.
Management
8/10
✓
The registered manager's office was located within the main reception area which people, relatives and staff could access whenever they wished. Staff spoke positively: 'Management are approachable, will get involved... door is always open.'
Programmes
8/10
✓
Achieved the Gold Standards Framework (GSF) quality hallmark award in End of Life care... voice activated technology... links with local primary school and national citizens service... personalised activities such as trips to airport and talks.
Points to consider
Eight carer posts are vacant and shifts are covered by agency staff sometimes.
The registered manager informed us there were eight vacant carer posts... vacant shifts were being covered by existing staff and/or agency staff.
Only standard training and induction with supervision, no specialist courses or funded qualifications.
Staff received an induction to the service. Staff received training to enable them to fulfil their role and responsibilities... Staff received supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews