Working at Cedardale Residential Home
Queens Road, Maidstone, ME16 0HX
Operated by MGL Healthcare Limited
29 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by approachable management and enjoy a strong team culture, but medicines stock discrepancies and missed audits need fixing."
Safety & Risk
5/10
!
Medicines practice required improvement, however, was significantly safer than at the previous inspection... we found a couple of discrepancies in the stock count of some medicines.
Staff Culture
7/10
✓
Staff told us, “I think the culture is very good here because we all work hard as a team to do our best. We have all pulled together to make good improvements since the last inspection which I think has made us stronger team.”
Staffing Levels
6/10
✓
We found sufficient staff on duty throughout our inspection which meant that people did not have to wait for care.
Training & Dev
6/10
✓
Staff had been recruited safely and were supported to receive the necessary training and development for their role, resulting in a competent and confident workforce.
Management
7/10
✓
Staff told us how much they enjoyed working at the service and that they felt fully supported by the management team who were approachable, proactive and listened.
Programmes
6/10
✓
Since the last inspection, there are more meal choices and there are trips to see the monks at Aylesford and visits to the beaches at Herne Bay. Therapy dogs go in and there is a music man.
Points to consider
Medication records had errors like stock discrepancies that audits missed, so safety checks are not fully reliable yet.
we found a couple of discrepancies in the stock count of some medicines. While no harm had been caused, audits had not identified this shortfall and medicine incidents had not been completed with staff.
Staffing is adequate with enough carers so people are not rushed, but no details on low agency use or long team stability.
The registered manager ensured there were enough staff on duty to provide safe care. People, their relatives and staff told us there were enough carers to support people in a safe, calm, and person-centred way.
Activities offer variety like outings, therapy dogs and music, but no dedicated coordinator or specialist programmes mentioned.
People were given equal opportunities to engage in meaningful activities... trips to see the monks at Aylesford and visits to the beaches at Herne Bay. Therapy dogs go in and there is a music man.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews