Working at Cedar Tree Care Home Limited

The service was in breach of 3 legal regulations in relation to people’s safe care and treatment, infection prevention and control, medicines. Medicines were not always stored in line with good practice. Cleaning records had not always been completed.

The provider had not ensured all the required pre-employment checks had been completed on staff working in the home. Some staff felt the afternoon shifts could feel pressurised.

Not all staff had completed training relevant to people’s care needs. Records of staff training showed not all staff had been trained in this area [Mental Capacity Act].

Whilst staff felt supported by the registered manager, staff had mixed views on how the provider supported them. The provider had not always been considered as a leader who created an open and transparent culture, where staff felt confident to speak up.