Working at Cedar Road

Lots of staff vacancies mean care workers often do overtime and feel tired and demoralised.

high number of staff vacancies meant there were not enough staff available to cover staff time off or absences. Staff told us, "We always do overtime as we feel bad for the people living here if there are not enough people who know them well, they could be at risk". They said that they were not forced to do overtime, and that it was a choice. One staff member said they felt 'demoralised and tired' and others agreed.

As-needed medication not always given consistently and some infection control issues like dirty toilet brushes.

we found inconsistencies in how, 'As and when required' medication (PRN) was given... Toilet brushes in people's bathroom's had soiled matter in the drip tray and this had not been cleaned or replaced.

Some staff feel demoralised from weekly overtime to cover gaps.

Several staff told us that they felt, 'demoralised and tired' due to the fact that the home did not have a full complement of staff on the rota. They stated that they did overtime shifts every week to meet the needs of people living at the home.