Working at Cedar Mews
Cedar Mews Care Home, 67 Hallam Fields Road, Leicester, LE4 3LX
Operated by Birstall Care Services Limited
73 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Supportive culture and strong safety practices impress, but basic activities and routine training hold it back."
Safety & Risk
7/10
✓
People's safety was underpinned by the provider's policies and processes. Potential risks to people were assessed and measures put in place to reduce these. Lessons were learnt, supported by clinical risk meetings and reflective practice for staff.
Staff Culture
7/10
✓
A staff member said, 'I have an opportunity to share views and I feel listened to. Supervision is a supportive experience. I have an e-mail each week from the managers, to encourage comments. It is a positive culture here.'
Staffing Levels
5/10
!
Staffing numbers were continually reviewed based on people's needs. This ensured there were sufficient numbers of staff with the necessary training, skills and competence to support people's safety and meet their needs.
Training & Dev
5/10
!
Staff spoke positively of the training they received and told us their competency to undertake personal and health care tasks was assessed. Staff upon commencement of their role were supported with an induction package and training which included the Care Certificate.
Management
6/10
✓
Staff spoke positively of the management team, and of the collective approach to continually improve the service.
Programmes
4/10
!
Records showed people had made many suggestions, which had been acted upon, and positive comments were received about the activities provided, which included flower arranging, baking, singing and dancing and trips out in the minibus.
Points to consider
Staff numbers are sufficient to meet needs but no details on low agency use or staff retention to keep workloads light.
Staffing numbers were continually reviewed based on people's needs. This ensured there were sufficient numbers of staff with the necessary training, skills and competence to support people's safety and meet their needs.
Only basic training like the Care Certificate and competency checks, no specialist courses or funded qualifications.
Staff upon commencement of their role were supported with an induction package and training which included the Care Certificate.
Basic activities like baking, flower arranging, skittles and outings, so days are mostly routine personal care.
activities provided, which included flower arranging, baking, singing and dancing and trips out in the minibus. A second person said, 'I do the skittles and keep fit sessions.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews