Working at Cedar Lodge

The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.

Staff described an inclusive culture, where they were treated fairly. A number described team working and how this was the strength of the service, giving examples of support given to them as individuals from team members and management alike.

Staff told us that they had the time they needed to meet people’s needs. One member of staff told us, “There is enough staff, the manager makes sure there is enough, even at a weekend.”

Staff told us that leaders of Cedar Lodge were approachable and listened to feedback on many levels. The stable management team were familiar and accessible to everyone at Cedar Lodge.