Working at Cedar House
Off Pinchbeck Road, Spalding, PE11 1QF
Operated by Making Space
7 bedsResidential homes
Workplace Score
2.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 2.7/10
Key Finding
"Staff training is solid, but high staff turnover, unsafe medicines management, and lack of meaningful activities hold it back."
Safety & Risk
2/10
✕
Medicines were not managed safely. Staff had not ensured they followed the systems and processes to administer, record and store medicines safely.
Staff Culture
3/10
✕
Staff also raised concerns about the service and how they struggled to meet people's needs. Being short staffed meant at times senior care workers were needed to support people and so paperwork and management tasks were left.
Staffing Levels
2/10
✕
Staff turnover was high... Agency staff did not know people or their needs well. There were not enough staff to ensure people received the care they needed.
Training & Dev
4/10
!
The training matrix showed that staff had completed 82% of the training required. Some relatives raised concerns that staff needed more training in how to support people who are autistic or have a learning disability.
Management
3/10
✕
There had recently been a change in registered manager and relatives were not always clear on who the manager of the home was. One relative said, 'They keep changing staff, there is no leadership and a lack of communication.'
Programmes
2/10
✕
There was a lack of meaningful activities to support people's interests. Activities were not always provided to support people's needs.
Points to consider
Not enough staff to meet needs and heavy reliance on agency workers who don't know people well.
There were not enough skilled staff to meet people's needs. This placed people at risk of harm. This was a breach of regulation 18(1).
Medicines not stored, given or recorded safely, plus risks like unsecured doors and areas.
Staff had not ensured they followed the systems and processes to, administer, record and store medicines safely. Systems had not been established to assess, monitor and mitigate risks... This was a breach of regulation 12(1).
No meaningful activities or engagement, so the role is mostly task-focused personal care and housekeeping.
There was a lack of meaningful activities to support people's interests. Staffing levels led to staff focusing on completing tasks and failing to promote people's strengths.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews