Working at Cedar House
1 Hamilton Avenue, London, N9 7PP
Operated by Connifers Care Limited
6 bedsResidential homesHomecare agencies
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"A supportive open culture and robust safety practices shine through, but staffing pressures from COVID and gaps in medicine training checks need attention."
Safety & Risk
8/10
✓
Per 2022 IPC inspection: robust infection prevention with PPE, testing, cleaning, individual COVID risk assessments; per 2018: detailed risk assessments, safe medicines, incidents analysed in post-meetings.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'open and transparent culture', staff 'feel supported', 'We work together as a team', care staff awards introduced.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: 'We observed sufficient numbers of staff supporting and meeting the needs of people'; per 2022: measures to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: regular training, supervision and appraisals in place, but 'competency assessments were not reviewed thereafter to ensure care staff were regularly assessed as competent in administering medicines'.
Management
6/10
✓
Per 2018 comprehensive inspection: registered manager in post, approachable, 'Care staff confirmed that the management was good and that they were all appropriately supported'.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'people supported to attend and participate in a variety of activities' including day centre, swimming, music therapy, outings, sports days.
Points to consider
Staff numbers are sufficient but COVID caused pressures that needed new rotas to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training includes regular sessions and supervisions but lacks ongoing checks on medication skills.
the competency assessments were not reviewed thereafter to ensure care staff were regularly assessed as competent in administering medicines.
Varied activities like outings and music therapy happen but no dedicated coordinator or innovative programmes.
People were supported to attend and participate in a variety of activities which also included attending a day centre which was also owned and managed by the provider... music therapy and swimming.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews