Last updated: 10 February 2026
"Good safeguarding, safe medicines and risk assessments, but high staff turnover and no activities programme hold it back."
Safeguarding concerns were referred to the local authority and investigated. Medicines were managed safely. Risk assessments were carried out and measures identified to help keep people safe from harm.
Some staff described how difficult recent months had been and that morale was currently low... further work was needed to improve both staff morale and the culture in the home.
some people and staff told us high turnover of staff adversely impacted on the ability to fully meet people's needs. A staff member said, 'The turnover of staff is terrible at the minute.'
Evidence was not available to show new staff had completed an in-depth induction programme and had reached the required standards. We recommend the provider reviews the induction programme for new staff.
At the time of our inspection there was not a registered manager in post. The manager had applied to register and was awaiting a decision.
There were no activities taking place during our inspection. People, relatives and staff confirmed the availability of activities needed improving.
No activities programme or coordinator, so the role is mostly routine personal care.
There were no activities taking place during our inspection. People, relatives and staff confirmed the availability of activities needed improving.
High staff turnover means shifts are hard to cover and care can feel rushed.
high turnover of staff adversely impacted on the ability to fully meet people's needs. A person told us, 'Staff turnover is ridiculous. There is a big staff turnover.'
New staff miss out on proper induction and regular check-ins, so they might not feel fully ready.
Evidence was not available to show new staff had completed an in-depth induction programme and had reached the required standards.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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